We're So Thankful for Our Patients
As the crisp air of November rolls into Illinois and the leaves crunch beneath our feet, it’s the time of year where we naturally reflect on what we’re grateful for. Here at Advanced Orthodontic Specialists (AOS), this season of thanks is the perfect opportunity to express just how much we appreciate our patients. It’s no secret that our practice thrives because of the wonderful individuals and families who trust us with their orthodontic care. So, this November, we want to take a moment to say: We are incredibly thankful for YOU!
At AOS, we define our success by more than just straight smiles. We work tirelessly to exceed expectations, and that’s not just a catchy slogan — it’s the truth. Our team is almost obsessive about perfecting every little part of the patient experience. Dr. Bicknell, one of the driving forces behind this philosophy, says it best:
“We work hard to exceed expectations. We’re almost obsessive about every little part of that patient’s experience. If someone leaves here and they’re not over-the-moon-happy, talking about their experience with their family and with their friends — then I actually believe that I failed that patient. We are always striving to be better, because we truly believe that’s the kind of treatment you deserve.” — Dr. Bicknell, AOS
Dr. Bicknell’s words truly embody the culture of care that we’ve cultivated at AOS. We aren’t satisfied unless our patients walk out the door thrilled with their results and the service they’ve received. After all, it’s our mission to provide not just exceptional orthodontic care but a positive, memorable experience that people want to share with their loved ones.
Patient Experiences that Inspire Us
As we give thanks, we’re reminded of some incredible patient journeys that have left a lasting impact on our team. These stories are the heart and soul of what makes our practice special. We’ve had the privilege of working with so many unique individuals, and each one reinforces why we’re so passionate about what we do.
Take Dana, for example, who shared: “Dr. Bicknell is an outstanding orthodontist! Every time I walk into the office, I’m treated like family. This office is about more than just braces — they have a genuine team that clearly loves their job.”
Dana’s words touch on something we take great pride in — treating our patients like family. We understand that orthodontic treatment is a journey, and our goal is to make that journey as smooth, enjoyable, and fulfilling as possible.
These patient experiences are just a small glimpse into the countless experiences we’ve been fortunate to be a part of. Every smile we’ve helped create, every family we’ve gotten to know — they all hold a special place in our hearts.
Our Commitment to Excellence
Our commitment to our patients goes far beyond the treatment chair. We believe that you deserve a level of care that exceeds expectations, and we don’t stop until that’s delivered. From your very first consultation to the day your braces come off (and beyond), we want every interaction you have with AOS to be exceptional. Whether it’s our welcoming team, our cutting-edge technology, or the personalized care we provide, we’re constantly striving to raise the bar.
Dr. Bicknell sums it up perfectly: “We are always striving to be better, because we truly believe that’s the kind of treatment you deserve.”
And we believe that these stories, like Dana’s and Josy’s, are proof that we’re living up to that standard. We are immensely grateful for the trust our patients place in us and the chance to make a difference in their lives.
Thank You for Choosing Us
This Thanksgiving season, we want to express our deepest gratitude to our patients. We know that choosing an orthodontic provider is a big decision, and we are honored to be your choice. Every smile that we help transform is a testament to the care, dedication, and expertise we pour into our work every day.
As you gather with your families and reflect on what you’re thankful for this November, know that you are at the top of our list. Thank you for allowing us to be a part of your smile journey, and for trusting us with your care. We look forward to continuing to exceed your expectations and making sure every visit to AOS is something worth smiling about.
If you’d like to hear more patient stories, check out our testimonials page and see why our patients love Advanced Orthodontic Specialists.